TRAINING ONLINE MANAGING CONFLICT
TRAINING ONLINE MANAGING CONFLICT
TRAINING WEBINAR MENGELOLA KONFLIK DAN BERURUSAN DENGAN ORANG SULIT
TRAINING GENERATING VS CONFRONTING CONFLICT UNTUK PRAKERJA
DESKRIPSI TRAINING ONLINE MANAGING CONFLICT
Perlunya memilih provider training CASA TRAINING yang tepat agar pengetahuan kita mengenai MANAGING CONFLICT tidak salah
TUJUAN TRAINING ONLINE MANAGING CONFLICT
- Understand the role and function of managers in conflict resolution within the groups and the organizations.
- Understand a number of essential conflict management approaches and an associated range of strategies, tactics, and techniques.
- Develop skills of communication and assertiveness as a bases of enhancing the effectiveness of conflict management and dealing with difficult people.
- Understand the basic human behavior of difficult people.
- Develop skills of negotiation through win-win solution in managing conflict and dealing with difficult people.
Dengan mengikuti pelatihan CASA TRAINING Peserta dapat berbagi pengetahuan / sharing knowledge mengenai MANAGING CONFLICT dengan peserta dari perusahaan lain yang bergerak di bidang MANAGING CONFLICT
MATERI TRAINING ONLINE MANAGING CONFLICT
Session 1
- Opening
- Definition and Sources of Conflict
- Component of Conflict (Interests, Emotions, and Values)
- Models of Conflict
Session 2 pelatihan 12 Barriers to Effective Communication online
- Bases of Managing Conflict
- Generating vs Confronting Conflict
- The Role of Managers
- The Styles of Managing Conflict
- Force Field Analysis
Session 3
- The Communication Pyramid
- 12 Barriers to Effective Communication
- Managing Emotions
Session 4
- Active Listening
- Assertiveness Skills
DAY 2
Dealing with Difficult People (1)
Session 1
- Transactional Analysis
- Understanding Basic Human Behavior
Session 2
- Types of Difficult People
- Strategies of Dealing with Difficult People
Session 3
- Problems in Giving Feed-back
- Giving Effective Feed-back
DAY-THREE:
Dealing with Difficult People (2)
Session 1
- Identification of Personal Needs
- Interaction Principles
Session 2
- Problems in Coaching
- Coaching and Counseling
Session 3
- Interviewing Techniques
- Face-to-Face with Difficult People
Session 4
- Feed-back Session
- Closing
METODE
Metode penyelenggaraan baik secara training online atau training zoom atau training daring maupun training offline atau training tatap muka :
- Presentasi
- Diskusi antar peserta
- Studi kasus
- Simulasi
- Evaluasi
- Konsultasi dengan instruktur
TRAINER/ INSTRUKTUR
Instruktur yang berkompeten di bidang MANAGING CONFLICT
Tim Instruktur CASA TRAINING
Kegiatan training dan konsultansi dikelola oleh para tenaga ahli dan instruktur yang berpengalaman dan berkompeten di bidangnya. Ini akan menjadi “kunci” bagi suksesnya aktivitas training dan konsultansi yang dijalankan.Juga menjadi kunci bagi perkembangan perusahaan anda di masa depan.
Karena kompleksnya pelatihan ini, maka dibutuhkan pendalaman yang lebih komprehensif melalui sebuah training.Dan menjadi sebuah kebutuhan akan training provider yang berpengalaman di bidangnya agar tidak membuat peserta menjadi cepat bosan dan jenuh dalam mendalami bidang teknik ini.
Jadwal Pelatihan Casa Training 2026 :
Batch 1 : 20 – 21 Januari 2026
Batch 2 : 10 – 11 Februari 2026
Batch 3 : 3 – 4 Maret 2026
Batch 4 : 14 – 15 April 2026
Batch 5 : 19 – 20 Mei 2026
Batch 6 : 24 – 25 Juni 2026
Batch 7 : 8 – 9 Juli 2026
Batch 8 : 19 – 20 Agustus 2026
Batch 9 : 16 – 17 September 2026
Batch 10 : 7 – 8 Oktober 2026
Batch 11 : 18 – 19 November 2026
Batch 12 : 9 – 10 Desember 2026
Lokasi Training Offline atau Online :
- Yogyakarta
- Jakarta
- Bandung
- Bali
- Surabaya
- Lombok
- Online via Zoom
Catatan : Apabila perusahaan membutuhkan paket in house training, anggaran investasi pelatihan dapat menyesuaikan dengan anggaran perusahaan.
Fasilitas Training Offline atau Online :
Negotiable / by request